Shipping policy
Shipping Policy
Thank you for visiting and shopping at Lomond 3D Following are the terms and conditions that constitute our Shipping Policy.
⏱️ Order Processing Time
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Processing window: All orders are processed within 3 business days.
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Schedule: Orders are not shipped or delivered on weekends or public holidays.
- Potential delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or text.
📦 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Domestic |
2-3 business days |
£4.99 / Free over £50 |
| Expedited Domestic | 1–2 business days | £6.99 |
- Delivery delays can occasionally occur depending on carrier volume.
📍 Shipment Confirmation & Order Tracking
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Tracking details: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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Activation: The tracking number will become active within 24 hours
🌍 International Shipping, Customs, Duties, and Taxes
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Shipping zones: We currently ship to the UK
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Fees disclaimer: Lomond 3D is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
⚠️ Damages & Issues
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Carrier issues: Lomond 3D is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Evidence: Please save all packaging materials and damaged goods before filing a claim.